Reference

Privacy Policy For Your w2g Account

Live Roulette, King Queen, Football Strike and Crash X sit behind an account flow that asks only for data we need to run your wallet, access and service…

Account dataCookie choicesUPI contextSupport requests
w2g Privacy Policy For Your w2g Account
CONTACT ROUTES

Ask Us About Privacy Choices

Privacy questions need a clear route, not a maze. Use the contact path that matches your request, and include your account email, last login region and the exact privacy action you want.

Account privacy mailbox Email privacy queries from the address linked to your account so we can match the request safely. We may ask for extra checks before changing contact details, exporting data or closing records.
Live chat handoff Start in chat when your privacy question is tied to login, cookies or a wallet reference. Our care team can route the case to the privacy queue without asking for your password.
Payment record checks For UPI, Paytm, PhonePe or Google Pay references, share only the transaction ID, time and account email. We use those details to locate records without exposing private wallet screens.
DATA CARE

Data Care Across Live Roulette Accounts

We treat privacy as part of running the account, not a page filed away.

Data we collect

We collect account details, contact data, device signals, session records, wallet references and care messages.

Cookie settings

Cookies help keep you signed in, remember language choices and measure page errors.

Account security

We use access checks, session monitoring and risk flags to reduce misuse of your account.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, withdrawal requests, refunds and disputes.

Retention approach

Some records must stay longer for tax, fraud prevention, chargeback or dispute reasons.

Your requests

You can ask to access, correct, delete or restrict certain personal data.

Privacy Questions Before You Join

These answers explain how our Privacy Policy works when you create an account, use the wallet or contact support. They are written for quick reading, but they do not replace the full policy terms. If your concern involves a live account, contact us from your linked email.

We collect details needed to create and protect your account, such as name, contact data, login records, device signals and wallet references. Extra checks may apply when payment activity or account safety requires verification.

Payment references help us match deposits, withdrawal requests, refunds and disputes to the correct account. We do not need your full wallet password or private app screenshots to check a UPI, Paytm or PhonePe record.

Yes, you can request access to personal data linked to your account. We may verify your identity first, then provide data that can be shared without exposing security controls, internal risk checks or another person’s privacy.

Cookies support login sessions, language choices, fraud checks and page performance. You can manage them in your browser, but if essential cookies are blocked, account access, wallet matching or live table pages may not work correctly.

We share limited data with providers that run hosting, payments, analytics, security checks and customer care. They receive only what is needed for their task and must handle it under privacy and security duties.

Retention depends on the record type and reason for keeping it. Account, payment and dispute records may remain longer where law, fraud prevention, accounting or open service issues require continued storage.

Contact us from your linked email and state the data you want corrected or deleted. We review the request against account security, local law, payment duties and any active dispute before taking action.